Single Trip Travel insurance
Single Trip Travel insurance
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How do I buy Travel Insurance on-line?
Which Policy is best for me?
What "destination" should I chose?
What countries are in Europe?
How can I get an even better rate?
What if I don't see what I want?
What if I am over 65?
Are my Credit Card details safe?
What is Insure and Go's Privacy Policy?
What Guarantee of Quality does Insure and Go offer? - How is Insure and Go regulated?
Am I covered for hazardous Sports or Activities?
What is the definition of a Couple and Children?
Please explain "Health Conditions"
How to Contact Insure and Go?
Who is Insure and Go?
Where can I find advice on the country I am going to?


How do I buy Travel Insurance on-line? With Insure and Go there are just 6 simple steps to follow:
  1. Enter your travel details into our Instant Quote generator to get an immediate price.
    Now click the buy button next to the policy you wish to purchase (click here for help on which policy is best for you).
  2. Refine your quote by telling us how many people are travelling and by selecting additional options to increase your cover or save you money.
  3. Give us your details (name and address) and those of the party travelling with you, (Click here to see our privacy policy).
  4. We summarise the details of the policy you are about to buy, you Confirm that this is what you want.
  5. You are transferred to our secure server at WorldPay where you enter your credit card (or debit card) details.
  6. You can then see and print your certificate of insurance immediately or have us email it to you - we can also post it to you.
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Which Policy is best for me? We offer 4 basic types of Travel Insurance:

  • Single Trip insurance
    This policy covers you for a single trip and is the best value for normal holidays and business trips if you only travel once a year.

  • Annual Multi-Trip insurance
    This policy covers you for as many journeys as you like during a full year.  The maximum length of any one trip is 45 days.
    Annual Multi-Trip insurance also includes cover for winter sports such as skiing and snow boarding automatically!
    This is the best value for you if you plan to travel more than once in any 12 month period.

  • Long Stay insurance
    This policy provides the best value for travellers planning a long journey of over a month - or if you are travelling on a budget.
    The Long Stay policy provides a slightly reduced level of cover compared to the Single Trip - but at significantly better rates!

  • Adventure Traveller
    This policy is specially been designed for those aged Under 36 and Looking for Adventure? For many people, especially students, backpacking is the only way to travel. It gives you the chance to really experience the culture of the countries you visit, whether it's Europe, Australia, the America's or Asia. Understandably, when planning a backpacking adventure, the first thing most travellers do is think about where they want to go. But arranging decent travel insurance is also crucial.

And Don't forget - you can tailor each of these policies to your exact needs!

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What "Destination" should I chose? The Insure & Go travel advice page lists all the countries in the world and which insurance area they fall into.
Visit the page and find your destination, the correct insurance area will be indicated next to the country name.

Please note that for insurance purposes Europe is far bigger than the EU!
Insure And Go policies define Europe as:

The Continent of Europe west of the Ural Mountains, Madeira, Canary Islands, Iceland, the Azores, Mediterranean Islands and non-European countries bordering the Mediterranean (excluding Algeria, Israel, Lebanon & Libya).

NB: The United Kingdom includes Northern Ireland, Isle of Man and Channel Islands.

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How can I get an even better rate? Tailoring Your Policy to your needs Insure and Go offers you the option to tailor your insurance package to your needs.
After you have selected a policy in our Instant Quote generator you can select various options to fine tune your level of cover.
  • Double Excess *
    This option reduces the premium payable, however it increases the Excess you have to pay if you make a claim against this policy.
  • Excess Waiver *
    This option increases the premium payable, however in the event of you having to make a claim on this policy there will be no Excess you have to pay.
  • Exclude Baggage and Money
    This option reduces the premium you have to pay, however you are not covered for loss of personal possessions or money while travelling.
* This does not affect any increased excesses imposed in relation to Pre-existing Medical Conditions and/or certain Hazardous or Sporting Activities.
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What if I don't see what I want? If you don't see what you want on our web site - or if you have special needs please call us on 0870 787 1551. We can usually arrange for special cover and custom policies.

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What if I am over 65? Please call us on 0870 787 1551 and we can provide you an immediate quote on the phone.

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Are my Credit Card details safe? Here at Insure and Go we use the services of World Pay to process all credit card transactions.  World Pay provide a highly secure on-line credit card processing system that is fully endorsed by the Banks.  Indeed World Pay is so secure that we here at Insure and Go never get to see you credit card number - all credit card details are encrypted and secured by World Pay for your personal protection.

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Privacy Policy
Data Collection and Data Transfer
When requesting quotes, purchasing insurance products and services, engaging in online contact or registering on Our database all items of information requested will be clearly and unambiguously labelled and will be submitted securely to our host server or to the servers of those organisations supplying the relevant product or service.

There are no devices or items contained within the code of this site that extract information from your computer other than information required to make a connection and transfer web site content between your computer and Our host server. We will from time to time analyse the number and nature of connections made between external sources and our host server specifically for traffic analysis reporting. None of this information will contain any personal or private information relating to you other than the IP address used to make the connection with our host server and the type of browser used to view the web site.

Access to data we store about you

With limited exceptions, and on payment of the appropriate fee, you have the right to access and if necessary rectify information held about you. If you wish to make a subject access request under the Data Protection Act, relating to information held about you by Superdrug Insurance, please contact the Customer Services Team at Data Controller, Insure & Go Insurance Services Ltd, Warners Mill, Silks Way, Braintree, Essex, CM7 3GB.

Use of Your Information

Superdrug Insurance may use your data as follows:

- Insurance Administration

Information you supply may be used for the purposes of insurance administration by Us, Our associated companies and agents and by re-insurers. It may be disclosed to regulatory bodies for the purposes of monitoring and/or enforcing the insurer's compliance with any regulatory rules/codes. Your information may also be used for offering renewal, research and statistical purposes. It may also be used for crime prevention. It may be transferred to any country, including countries outside the European Economic Area for any of these purposes and for systems administration. In assessing claims made, We or Our agents may undertake checks against publicly available information (such as electoral roll, county court judgements, bankruptcy or repossessions). Information may also be shared with other insurers either directly or via those acting for Us (such as loss adjusters or investigators.)

- Sensitive Data

In order to assess the terms of the insurance contract or administer claims which arise, We may need to collect data which the Data Protection Act defines as sensitive such as medical history or criminal convictions. By proceeding with this contract you will signify your consent to such information being processed by the Us or Our agents.

The information you supply will be passed to Superdrug Stores plc who will use it to:

  • keep customer records up to date;
  • select and offer you products and services from Superdrug or its group companies that may be of interest to you by telephone, SMS telephone text messaging, letter, fax or email;
  • build their relationship with you;
  • assist in processing any applications or issues you may have in relation to Superdrug Insurance.
If you do not wish to receive information on products and services from Us then please tell us by writing to Data Controller, Insure & Go Insurance Services Ltd, Warners Mill, Silks Way, Braintree, Essex, CM7 3GB.

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What Guarantee of Quality does Insure and Go offer? - How is Insure and Go regulated? Insure and Go is fully compliant with the Association of British Insurers (ABI) requirements and we follow the ABI Guidelines for the sale of Travel Insurance.

We also recommend that you read the ABI Advice on Holiday Insurance (You will need an Adobe Acrobat reader to view this) it is an excellent general guide to purchasing travel insurance and keeping safe whilst travelling.

We are also happy to confirm that Insure and Go complies to the ABI code of practice for selling Travel Insurance on the Internet.

Insure and Go is also covered by the terms of Insurance Ombudsman Bureau and is happy to comply with all recommendations of the bureau.

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Am I covered for hazardous Sports or Activities?
HAZARDOUS ACTIVITES

When travelling with this insurance, You are automatically covered for the following amateur activities without paying any additional premium:
Archery, Badminton, Baseball, Basketball, 3 Bungee Jumps, Canoeing, Cricket, Cycling, Golf, Jogging, Marathons, Netball, Orienteering, Parascending (over water), Rambling, Roller Blading (Inline Skating / Skate Boarding), Running (both Sprint & Long Distance), Safari, Scuba Diving (qualified, max depth 30 metres) under 14 days, Snorkelling, Squash, Swimming, Tennis, Trekking (under 2,000 metres), Triathlons, Volleyball, Water Polo, Water Skiing, White/Black Water Rafting (Grades 1 - 4), Windsurfing and Yachting (both racing and crewing) inside territorial waters.

The following amateur activities are also automatically covered without paying any additional premium, but the policy excludes any cover under the Personal Accident and Personal Liability sections:
Abseiling, Boxing Training, Camel / Elephant Riding or Trekking, Cycle Touring, Passenger (in private/small aircraft or helicopter), Football, Go Karting, Hiking (over 2,000 metres, but under 6,000 metres), Hockey, Horse Riding (no Polo, Hunting, Jumping), Hot-Air Ballooning, Jet boating, Jet Skiing, Kayaking, Motorcycling (under 50cc) - no Racing, Trekking (over 2,000 metres, but under 6,000 metres).

Furthermore, the following amateur activities can be covered by declaring to, and paying an ADDITIONAL premium to, the issuing agent, but the policy excludes any cover under the Personal Accident and Personal Liability sections:
Flying (piloting private/small aircraft or helicopter), Manual Labour (at ground level, no machinery), Martial Arts (training only), Motorcycling (over 50cc) - no Racing), Mountain Biking, Rugby, Scuba Diving (unqualified, max depth 30 metres) under 14 days, Scuba Diving (qualified, max depth 40 metres) over 14 days, Sea Canoeing, Snow Mobiling, Surfing.

Furthermore, the following amateur activities can be covered by declaring to, and paying an ADDITIONAL premium to, the issuing agent, but the policy excludes any cover under the Personal Accident and Personal Liability sections and the excess under the medical section of cover is increased to £200:
American Football, Gliding, Paragliding, Parachuting, Parascending (over land), Sand Yachting, Sky Diving, White/Black Water Rafting (Grade 5 to 6), Yachting (racing or crewing) outside territorial waters.

Furthermore, the following amateur activities can be covered by declaring to, and paying an ADDITIONAL premium to, the issuing agent, but the policy excludes any cover under the Personal Accident and Personal Liability sections and the excess under the medical section of cover is increased to £400:
Canyoning, Hang-Gliding, High Diving, Horse Jumping (no Polo or Hunting), Micro Lighting, Parasailing, Rock Climbing (not Mountaineering), Rock Scrambling.

Any activity not listed above (or any of the above sports on a professional basis), which could be considered a hazardous activity, sport, pastime or employment (involving an increased risk of injury), will NOT be covered under the policy UNLESS declared to, and accepted by, the issuing agent at the time of taking out the policy in return for additional premium and/or changes in cover.

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What is the definition of a Couple and Children? Couple
Any couple (including same sex) in a common law relationship or who have cohabited for at least 6 months are entitled to purchase the reduced rate Annual Multi-Trip policy.

Under the Annual Multi-Trip "Couple" cover can adults travel separately and still be covered?
Yes. Insured adults are covered for separate trips under the Annual Multi-Trip Couple policy.

Children
Up to 3 children per travelling insured adult are included for free where the children are under 18 years old - however you must declare their names and ages at the time of purchase.  (NB:  For children under 1 year old, please enter an age of 0 in the form)

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Please explain "Health Conditions" Whilst the Insurance is not subject to a health warranty, We shall not be liable for claims WHERE AT THE TIME OF TAKING OUT THIS INURANCE (OR IF ANNUAL MULTI-TRIP, PRIOR TO BOOKING EACH SEPARATE TRIP):
  1. You are aware of any medical condition or set of circumstances which could reasonably be expected to give rise to a claim.
  2. Any person, including those not travelling, whose condition may give rise to a claim:
    1. has during the twelve months prior to taking out this insurance (or if Annual Multi-Trip, prior to booking each separate Trip) suffered from any chronic and/or recurring illness of a serious nature which has necessitated consultation or treatment or has been referred for further investigations UNLESS DECLARED TO AND ACCEPTED BY US BY RINGING: 0800 281 488
    2. is suffering from any previously diagnosed psychiatric disorder, anxiety or depression; or
    3. is receiving, or on a waiting list for, in-patient treatment in a hospital or nursing home; or
    4. is expected to give birth before, or within eight weeks of the date of arrival home; or
    5. is travelling against the advice of a Medical Practitioner or for the purpose of obtaining medical treatment abroad; or
    6. has been given a terminal prognosis.
N.B.: The Underwriter must be notified of any changes in circumstances of Yourself or any close relatives occurring after the policy has been issued and prior to departure.
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How to Contact Insure and Go? Please call us on 0870 787 1551
Alternatively please email us at info@insureandgo.com
Or you can write to us at:
Insure and Go Ltd.
Warners Mill
Silks Way
Braintree
Essex, CM7 3BG
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Who is Insure and Go? Insure and Go is a specialist insurance broker focused on providing the best value insurance policies in the UK. We do most of our business directly over the web which allows us to keep our premiums to a minimum. All our on-line travel insurance policies are underwritten by Europ Assistance Holding Irish Branch of 79 Merrion Square, Dublin 2, Ireland.
We also provide specialist policies from other underwriters - call us for details.

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Where can I find travel advice on the country I am going to? Check out the Insure & Go travel advice page to access the UK Government's Foreign and Commonwealth Office travel advice and other relevant travel information sites.

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*Superdrug Stores plc is an Appointed Representative of Insure & Go Insurance Services Ltd, which is authorised and regulated by the Financial Services Authority