You must give written notice to Us as soon as possible, but in any event within 30 days. First, either telephone UK (44) 0870 420 4161 (between 9.00 am and 5.00 pm, Monday – Friday, excluding bank holidays), give brief details of Your claim and ask for a claim form – or write to Insure & Go Travel Claims, 14th Floor, Leon House, 201-241 High Street, Croydon, Surrey CR9 1ER, or e-mail: claims@insureandgo.com. Please do not forward any documents until You submit the completed claim form.

To find more about making a claim we suggest that you download a copy of our policy wording.